Frequently Asked Questions

What should we do first after a death?

Contact us as soon as possible so that we can take the next steps together. Our office procedures begin immediately. If the death has occurred in a hospital, you will need to obtain the medical death certificate. If the death was sudden, a doctor will be required to certify it. During our communication, we will guide you step by step through all the necessary actions.

What documents are required?

The medical death certificate and the identity document of the deceased are required, as well as any other documents that may be needed for the funeral and burial expenses.

What options are available for arranging the funeral?

The initial options are two: burial or cremation. There are then other options, such as burial in the municipality of the deceased, in a family grave, or transportation to another location within or outside Greece. Arrangements are always made based on any wishes of the deceased or their family.

Can families contact you outside normal working hours?

Yes, the office operates 24 hours a day, 7 days a week. Please contact us by phone for immediate assistance.

What is required for cremation?

A declaration of responsibility from a first-degree relative is required (spouse or child on behalf of the parents). The declaration must bear the relative's original signature, submitted through gov.gr or a KEP.

Answers to frequently asked questions that may arise before, during, or after the loss of a loved one.

What part of the funeral arrangements do you undertake?

The office takes full responsibility for coordinating all aspects and carrying out the ceremony.

Am I entitled to funeral expenses?

See the official table of funeral expense amounts from e-EFKA
Funeral Expense Amounts Table — e-EFKA

Do you undertake the organization of the church or another ceremony venue?

The office coordinates everything according to the wishes of the family, including the church, coffee reception, cemetery, and anything else that may be required.

When should a family contact you after a death?

It is best for the family to contact us as soon as possible so that we can take the next steps together.

Our office's procedures begin immediately, and we inform our client if we need to wait for a service or a doctor.

What areas do you serve?

We serve all of Greece and abroad.

What should we know about the cost of the funeral?

You should request a detailed statement of the service and funeral costs. The costs are tailored to your needs.

Can you accommodate specific requests or wishes?

Whenever possible, we will accommodate any request.